Payment Terms

For a smooth checkout experience, full payment is required when you place your order. NAHolidayMerch accepts major credit and debit cards, as well as PayPal.

When paying by card, your payment will be processed securely through our available payment processing system. If you choose PayPal, you may be redirected to PayPal to complete and authorize your payment.

Shipping Costs

Shipping costs are calculated and displayed during checkout based on your delivery destination, selected shipping option, and the products included in your order.

The applicable shipping fee will be shown before you complete your purchase.

Order Modifications and Cancellations

If you need to change or cancel your order, please contact us as soon as possible and provide your order number.

Because many of our products are made to order, production may begin shortly after an order is placed. Once production or fulfillment has started, we may be unable to make changes or cancel the order.

Returns and Refunds

If you receive a damaged, defective, incorrect, or significantly different product, please contact us within 30 days of delivery with your order number and supporting photos or videos.

Depending on the circumstances, we may provide a replacement or refund in accordance with our Returns & Refunds Policy.

Returns or refunds due to customer selection errors, such as choosing the wrong size, color, design, quantity, or shipping address, are generally not accepted for made-to-order products.

By placing an order with NAHolidayMerch, you acknowledge and agree to these Payment Terms and our other applicable policies.

If you have any questions about payment, orders, or refunds, please contact us:

Email: [email protected]

We aim to respond to customer inquiries as soon as reasonably possible, typically within 24 hours.